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CRU service pricing

Real prices. Visible value.

Hosting, endpoint monitoring and support are separate services. Published plans and starter engagements are below. Your quote confirms suitability, the exact scope, any required setup or third-party charges, and applicable tax. Reviewed September 22, 2026.

A smaller place to start

Start with a defined job and a clear budget.

Choose a short assessment, a supported setup pilot or two hours of monthly help. We confirm fit and the full scope before you commit.

CRU software · proposed launch pilots

Tools for your own IT team.

License the tools, then choose the human support you need. Customer deployment is qualified before activation or payment.

What your budget buys

See how the support allowance compares with hourly help

Reserve an allowance that fits your expected work, from two monthly hours to the established twelve-hour plan. The examples use CRU's own standard labor rate, so you can see the full-use saving and choose hourly help when that suits a lighter workload.

A modest monthly support allowance

Standard technical labor hours2 × $157.80
$315.60
The same two hours at CRU's standard rate
$315.60
Support Starter per month
$300.00

$15.60 less at full use

The saving assumes both hours are used. Starter is month-to-month and unused time expires at month end. Hourly help can cost less when you need fewer hours. Extra standard labor is approved separately; devices, licenses, travel and after-hours work are separate.

The established twelve-hour support allocation

Standard technical labor hours12 × $157.80
$1,893.60
The same twelve hours at CRU's standard rate
$1,893.60
Base support coverage per month
$1,800.00

$93.60 less at full use

The saving assumes all twelve hours are used. Hourly help may cost less for lighter use. Your existing agreement controls unused time, service levels, travel and work beyond the allowance; Starter's expiry rule does not change those terms. Device and software charges remain separate.

Compare total cost

Start with the work you need, then compare a complete budget. Service pages show included hours, worked totals, relevant named alternatives and the limits of each comparison. A lower license price can be useful; it does not buy the same thing as an agreed block of technician time.

Endpoint monitoring & support

$98 / organization / month

Proposed month-to-month license for one production instance, up to 100 accepted endpoints and three named technicians. CRU-hosted or self-hosted: the same $98, with no additional CRU hosting fee.

At the proposed rate, 12 months × $98 = $1,176. AV is included for eligible Windows devices. No compulsory setup fee; QuickBooks subscriptions and optional professional work are separate.

Scope and public alternatives See the price breakdown
$300 / month

Up to two standard business-hours labor hours per month. Month-to-month; unused Starter time expires at month end. Additional work is $157.80/hour only after you approve it. Monitoring, protection, backup and licenses are separate.

Starter is $300 each month you continue, or $3,600 over 12 months. Need more capacity? Base coverage reserves up to 12 hours for $1,800/month under its agreed terms.

Scope and public alternatives See the price breakdown

Security & private access

$2.50 / eligible Windows endpoint / month

Proposed $2.50 per eligible Windows endpoint per month, with a $10 organization minimum and up to two technicians. One through four devices cost $10 total; five cost $12.50. Same license price hosted or self-hosted; no additional CRU hosting fee.

Ten devices cost $25/month or $300 over 12 months. Twenty-five cost $62.50/month or $750 over 12 months. CRU-AV is already included in the proposed $98/month Ops Starter bundle.

Scope and public alternatives See the price breakdown
$10.50 / workstation / month

The workstation security item is separate from workstation management and prepaid support. The quote selects the appropriate monthly, annual and mailbox items.

One monthly workstation security subscription totals $126 over 12 months. Support and other services are included only as agreed.

Scope and public alternatives See the price breakdown
$149 one-time starter

One agreed exposure-check pass for up to three authorized public targets. Includes dated priorities and a 20-minute debrief within one analyst hour. No recurring subscription.

$149 once for the accepted baseline scope, with no automatic renewal. Continued monitoring and remediation require their own written scope and budget.

Scope and public alternatives See the price breakdown

Private business access →

Pilot applications
$295 one-time starter

Up to two remote labor hours for one site and one business resource, up to three users and five supported devices. Includes assessment, eligible setup, connection and access-removal checks, and handover within that allowance.

$295 once; no automatic renewal. Licenses, hardware, ongoing platform fees and further work are separate. If the pilot cannot qualify within the timebox, you receive findings and a next-step plan instead of an unverified live connection.

Scope and public alternatives See the price breakdown
$149 one-time assessment

Up to one consulting hour for one file-delivery workflow, including written recommendations. Review senders, recipients, access, expiry and capacity before buying or changing a platform.

$149 once; no automatic renewal. Implementation, storage and any selected software subscription are separately authorized. This does not create a CRU FileShare account.

Scope and public alternatives See the price breakdown

Hosting

Website hosting →

Hosting assessment
$20 / site / month

Standard and Plus resource plans apply across supported website types. CMS maintenance, requested edits, migration, domains and third-party licenses are separate.

Standard hosting is $240 for 12 months. A qualifying $495 static-site migration brings that example to $735 before tax, domains and other agreed work.

Scope and public alternatives See the price breakdown
$495 / month

Your agreement defines the monthly support allowance and application-specific operating duties. Start onboarding with the $315.60 two-hour assessment; implementation is $157.80/hour within a separately approved budget.

Dedicated hosting is $5,940 for 12 months. Adding annual code servicing makes $8,280, before onboarding, a test environment or third-party licenses.

Scope and public alternatives See the price breakdown

Backup & recovery

Backup monitoring →

Backup assessment
$10.50 / workstation / month

Server or NAS backup monitoring is $59.50/server/month. These are oversight services; software, capacity and recovery responsibilities are confirmed separately.

Workstation monitoring is $126 over 12 months; server/NAS monitoring is $714. These totals do not imply free storage or remediation labor.

Scope and public alternatives See the price breakdown

Data recovery & transfer →

Assessment by appointment
$150 Level 1 service

Level 1 covers deleted, lost or damaged files. Transfer, storage and replacement devices are additional. Hardware-error and specialist work are assessed separately.

This is a service engagement, not a subscription. The estimate sets the recovery level and any transfer, storage or specialist charges.

Scope and public alternatives See the price breakdown

Project services

Digital forensics →

Engagement review
$250 / consulting hour

Standard consulting is $250/hour. Case engagements may require the $1,000 retainer before work; it is credited toward invoices, not an extra $1,000 service charge. The agreement confirms the budget and evidence scope.

A four-hour standard consulting budget is $1,000. If a $1,000 retainer is required, that credit funds the same work; it is not added again. Testimony, travel, collection and urgency charges are separate.

Scope and public alternatives See the price breakdown

Need help choosing? Send one inquiry or call 320-309-8645. No account or payment card needed.