Your IT Department, for a Flat Monthly Price
CRU Technologies — by Computer Repair Unlimited, St. Joseph's IT shop since 2009 — keeps Central Minnesota offices monitored, patched, backed up, and supported for one predictable monthly price. No hourly meter, no surprise invoices, and prevention is included instead of billed.
Three plans, nothing à la carte
Managed Essential
The foundation every office needs
- Proactive monitoring & patching on every workstation
- Endpoint protection (antivirus / EDR) included
- CRU Backups workstation backup included
- Business-hours remote helpdesk
- Security updates handled before they become problems
Managed Complete
A full IT department, minus the payroll
- Everything in Essential
- Server & network care (firewalls, switches, Wi-Fi)
- On-site visits included
- Vendor management — we deal with your ISP and software vendors
- Priority response and a quarterly business review
Co-Managed IT
For organizations with in-house IT
- Backing for your internal IT person or team
- Server, network, security, and backup layers handled by us
- Escalation bench for problems beyond one person
- Vacation, illness, and after-hours coverage
- Disaster recovery planning and testing
Plans bill monthly by ACH per user, with server and network device add-ons. Break/fix hourly service remains available for everyone else.
How it works
1. Free IT assessment
We review your environment on-site — hardware, security posture, backups, and risks — and give you a written, scored report. No obligation, no sales pitch.
2. One flat monthly price
Pick a plan. The price is published, per user, with no surprise invoices. Prevention is included, so we are paid to keep things running — not to wait for them to break.
3. Quarterly reviews
Every quarter you get a plain-English review of what happened, what's at risk, and what's worth planning for — built from your real ticket, patch, and backup data.
Built for
Professional offices
Law, accounting, title, insurance, architecture, construction — 5 to 50 people who need IT to simply work, and someone accountable when it doesn't.
Medical, dental & clinics
HIPAA-aware support: encrypted backup, compliance reporting, annual risk assessment, and a partner who has hosted and supported medical practices for years.
Teams with in-house IT
Your IT person shouldn't be an island. Co-Managed IT gives them a senior escalation bench, coverage when they're out, and the server/security/backup layers handled — without replacing them.
Service area
On-site managed IT support across the St. Cloud metro and Central Minnesota: St. Joseph, St. Cloud, Sartell, Waite Park, Sauk Rapids, Cold Spring, and surrounding communities. Remote monitoring and helpdesk reach anywhere.
Common questions
What does a managed plan cost?
Plans are priced per user per month — see the pricing page for current numbers. Most small offices land between a few hundred and a couple thousand dollars a month, always known in advance.
We already have someone who “does our IT.” Why switch?
If they bill hourly, they get paid more when things break. A flat plan pays us to prevent problems — monitoring, patching, and backups are included, so our incentive is your uptime.
Are we locked into a long contract?
Plans are month-to-month agreements with a simple onboarding fee. We keep clients by being good, not by trapping them.
What happens to break/fix service?
It stays available at our standard hourly rate. Managed clients get remote support included and priority on everything else.